Shipping policy
At Fllow Official, we are committed to ensuring a smooth and enjoyable shopping experience for our valued customers. This Shipping Policy outlines the terms and conditions related to the shipping of our products.
1. Shipping Methods and Carriers
We offer the following shipping methods:
Standard UK Shipping: Delivered within 7-14 working days
International Shipping: Tracked Delivery 7-14 working days to select countries.
Please see our International Shipping section for details.
2. Shipping Costs
Shipping costs are calculated based on the total weight of your order and your delivery address. We offer free UK standard shipping on orders over £99.
3. Shipping Timeframes
UK Standard Shipping: [£2.99]
International Shipping : [Please confirm your country at checkout]
Please note that processing time for orders may take up to 1-3 working business day before they are shipped.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
6. Shipping Delays
While we strive to meet our estimated delivery times, there may be occasional delays due to factors beyond our control, such as holidays, weather conditions, or carrier issues. If you experience a significant delay, please contact our customer support team at support@fllowofficial.com for assistance.
7. International Shipping
For international orders, customers are responsible for any customs duties, import taxes, or other fees levied by their country. Please check with your local customs office for information about these potential charges.
8. Lost or Damaged Shipments
In the rare event that your shipment is lost or arrives damaged, please contact our customer support team. We will work to resolve the issue promptly and provide further instructions.
9. Returns and Refunds
Please refer to our return and refund policy.
10. Contact Information
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at support@fllowofficial.com
11. Changes to the Shipping Policy
FLLOW OFFICIAL reserves the right to update or modify this shipping policy. Any changes will be posted on our website, and customers will be notified of such changes through email notifications.